Aron Helps is a trusted platform that connects families with experienced domestic helps, including nannies, housekeepers, cleaners, caregivers, and more. Our goal is to simplify the hiring process while projecting quality, safety, and reliability for both employers and employees.

We ensure that members’ identities are verified, skill are assessed, physical staminas are checked before they resume work at an employer’s residence or establishment. We also offer paid extra screening processes which include background checks, police registration and medical screenings. This ensures that all domestic helps meet our high standards before being physically matched with employers.

Currently, AronHelps operates through our website, where employers and domestic helps can create profiles, search for jobs, and connect. We are working on developing a mobile app for a more seamless experience.

Yes, you can delete your account at any time. Simply go to your account settings and follow the steps to deactivate your profile. If you need assistance, our support team is available to help via our contact number on WhatsApp and email hello@aronhelps.com.

Yes, you can cancel your membership at any time. However, please note that refunds are not issued for canceled memberships after 48 hours, but you will continue to have access to premium features until your paid subscription period ends.

You can easily find a domestic help by creating an employer account on Aron Helps, specifying your requirements, and browsing available candidates. Our matching system will also suggest suitable helps based on your preferences when you contact our support team.

Salaries vary based on the registered help’s requests, experience, skills, and job responsibilities. The helps while applying are notified of competition that may hinder their early employment if they overprice their services. However, our support team would assist in a counter-offer if you have interest in a candidate that seem to be above your budget, we will come back to you on the feedback from the candidate. We recommend checking industry standards and offering a competitive wage to attract and retain reliable domestic staff.

We conduct a 3-way virtual interview to reduce encroaching into your busy schedule and availability. Our employee forms capture majority of their information to ensure the interview session is short and sweet. During the interview we encourage you to ask all necessary questions you have in mind and also allow questions from the candidate if they have any. Our support staff, during this interview does not speak but only observe.

Basic access to AronHelps is free for both employers and helps. However, employers can opt for a premium membership to access full information about candidates, special requests for candidates, etc.

Setting clear expectations during the interview process is key. You can communicate your household dress code preferences and discuss them with the help before finalising the hiring agreement. You can also purchase Aron Helps uniforms to mitigate compliants on dressing modestly in your home or establishment.

Your home address is required to match you with candidates available in your area. It also helps ensure a safe and verified hiring process for both employers and employees.

We want you to focus on enjoying the services of your hired helps without forgetting to pay their renumeration. We also notify the helps of a paid 3 months probation period that mandates them to work for those months under normal safe conditions. The payment also makes replacement easier and cancels out issues of payment in the future whatsoever. When helps miss work-days without permission, we make refunds for lost days based on the employer”s request before the end of the affected month. You have to notify us of this before the end of the month of the incident – to ensure fair pay practice, we also investigate the reported issue prior to the deduction and refunds are carried out..

Situations are of different levels and humans can be mischievous or naive. Please send us a compliant with evidence and we would discipline the employee once found culpable. For unforgivable heinous acts such as crime, we recommend you to report such employee to the nearest police station for apprehension, investigations and further advice from the force. We will also update our nationwide database with your review to prevent other employers from falling victim even if the same employee registers with a different platform.

You must be at least 18 years old to register as a domestic help on Aron Helps.

While submitting a CV or resume is not mandatory, providing details about your skills, experience, and references will increase your chances of getting hired quickly.

Yes, signing up as a help on Aron Helps is free. There are no charges for job applications or profile creation. You are only charged when you accept or change jobs. Accepting a job means that your identity has been verified, your employer’s home address has been verified, you will be assessed for your skills and physical stamina.

To make a great impression, dress appropriately, join the interview call on time, and be prepared to discuss your experience, skills, and expectations when requested. It’s also important to ask any questions about the job to ensure it’s the right fit for you. Also, ensure that your internet network works to avoid any disruption.

You are allowed to declare your minimum accepted pay, however, earnings vary based on your experience, job type, and employer expectations. Salaries are typically discussed and agreed upon during the hiring process.

To increase your chances of getting hired quickly, ensure your profile is complete, highlight your skills and experience, and be responsive to inquiries or calls. Having references and previous work experience can also give you an advantage as well as a reasonable salary expectations.

Your home address helps us match you with job opportunities near you, ensuring that you are connected with families in convenient locations. It also aids in the identity verification process.

Aron Helps is a no-nonsense recruitment support company. We frown upon illegal or criminal activities and will disassociate from such employee or activities if found wanting. We would proceed to releasing your complete details to the police force to assist in investigations and apprehending criminals. You wouldn’t want to jeopardise the peaceful lives of your kind guarantors who vouched for you by committing a crime.

Please keep your employment professional and avoid activities that could jeopardise homes or establishments. Once reported with evidence, you risk your national profile being updated with your performance review even by a third-party and this could affect future employment even with a different company.